Gotogate & Booking.com: The Flight Booking Trap Leaving Customers Out of Pocket

An increasing number of travellers are reporting a troubling pattern with flight agent Gotogate – a company whose services are often booked indirectly via Booking.com and price comparison sites like Skyscanner. The complaints are strikingly similar: flights booked, later cancelled or changed, and refunds that never arrive – sometimes months after the original travel date. […]